FAQ'S

FAQs

 
• Are there any service fees?

The DME does not charge a fee for the use our equipment. However, we would appreciate a donation to cover our operating costs. The DME depends on the generosity of its donors to assist in funding operating costs such as equipment storage costs and transportation costs.

Please consider donating to The DME. We appreciate any monetary donation you can make. (Donate) To be able to provide our services we need your help. Remember, your monetary donation is tax deductible.

• Does The DME deliver?

The DME does not deliver.  The applicant, or the applicant's family or advocate, may arrange to pick up the equipment from one of our two locations.  In the event there is no one to pick up the equipment and the client requests that The DME deliver the equipment, The DME will charge a delivery fee.  Delivery fees range from $25 to $100 depending on the distance to be traveled.

• How can I support The DME and its Mission?

With your financial contributions, The DME can continue providing durable medical equipment to un-insured and under-insured residents of Southern California counties. The most efficient and secure way to donate to The DME is to click on our secured PayPal link.(Donate) This will allow a donation to The DME using your debit or credit card.

Of course, you can also donate gently-used mobility and bath equipment and encourage others to also donate their no longer needed, but gently-used, mobility and bath equipment to The DME.

You can organize mobility and bath equipment donation events in your neighborhood, community center or congregation. Please call us at 818-298-9893 and we will be happy to assist you in organizing such an event.

You can donate your time and become a DME volunteer and help organize and coordinate community equipment donation projects or organize fundraisers for The DME.

• Does The DME have a Volunteer Program?

If you would like to volunteer to help organize and coordinate community service projects that solicit mobility and bath care durable medical equipment donations or organize a fundraiser for The DME, please contact us at 818-298-9893.

• How do I donate re-usable mobility and bath care durable medical equipment?

Please check our Equipment List to be sure that the equipment you wish to donate is equipment that The DME accepts.  The DME does NOT accept hospital beds, power wheelchairs, or scooters.  All donations, whether dropping off or requesting a pick-up, are by appointment.  Please call or text 818-298-9893 to schedule a drop-off or pick-up for your donation. If you are able to deliver the equipment to our location in Tarzana (by appointment) or our alternate location in Culver City (by appointment), that would be greatly appreciated.

All donated equipment should be in working order with no broken or missing parts or pieces.  There should be no rust on any metal parts, chipped or pealing paint, or stains that will not wash out.

As a 501 (c)(3) non-profit organization, donations to The DME are tax-deductible. Please consult with your tax advisor for information on donation limits and applicable federal and state tax regulations.